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PSTA is in the process of making all of our documents ADA accessible. If you are having difficulty accessing one of our documents, please contact our public records custodian at firstname.lastname@example.org.
PSTA has implemented Performance Counts: a scorecard-based performance management system designed to strategically align work activities throughout the organization and foster a culture of collaboration and continual improvement.
The scorecard consists of five sections, representing PSTA’s five key strategic areas: Community Support, Financial Stability, Customer Satisfaction, Employee Engagement, and Commitment to Performance. Each of the five scorecard sections consists of a set of metrics that support the corresponding strategic area.